What happens during a Nuria Home workshop?

Our workshops are designed to be a creative escape from everyday life.

Guests will:

• Learn the basics of candle making

• Explore fragrance blending

• Create their own luxury candle

• Chose from a selection of Matches

• Enjoy a relaxed, welcoming atmosphere

No previous experience is required.

How long do workshops last?

Most workshops last between 2 and 3 hours.

Do I need to bring anything?

No. All materials, tools, fragrance oils, and guidance are provided.

Simply arrive ready to create and enjoy the experience.

Can beginners attend?

Absolutely. Our workshops are designed for complete beginners as well as fragrance and candle enthusiasts.

What is included in the workshop price?

Workshop inclusions may vary but typically include:

• All candle-making materials

• Luxury vessel

• Fragrance oils

• Personalised candle label

• Match Curation

• Room Spray

• Expert guidance

• Refreshments (where applicable)

Specific inclusions will be listed on each workshop page.

Can I book a private candle-making party?

Yes, enquire with us for bespoke candles party ideas.

How old do I have to be to book a workshop?

Ages 16+

• Can attend standard public workshops independently (with parental consent if desired)

Ages 12–15

• Allowed only when accompanied by a paying adult with prior notice to workshop host.
  

Can I take my candle home on the day?

Depending on the workshop format, candles may need additional curing time.

Where immediate collection is not possible, collection or postage options will be provided.

How can I get the best burn from my candle?

For the first burn, allow the wax to melt fully across the surface (approximately 2–4 hours). This helps prevent tunnelling and ensures an even burn throughout the life of the candle.

Do you offer candle refills?

Yes. We offer a candle refill service for selected Nuria Home vessels as part of our commitment to sustainability and mindful luxury.

Please visit our Candle Refills page or contact us for further details.

Can I send a candle as a gift?

Absolutely. Our candles make beautiful gifts for birthdays, housewarmings, anniversaries, new parents, thank-you gifts, and special occasions.

Gift notes may be available at checkout.

Ordering & Delivery

How long will my order take to arrive?

As each candle is hand-poured and prepared in small batches, please allow:

• 3–7 business days for production and dispatch

• An additional 2–4 business days for UK delivery

During busy periods, launches, or holidays, processing times may be slightly longer.

Do you keep stock ready to ship?

Some collections are held in small quantities, but many products are made to order to ensure freshness and quality.

Do you offer express delivery?

Where available, express shipping options will be displayed during checkout.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing tracking information where applicable.

My order arrived damaged. What should I do?

Please contact us within 48 hours of delivery and provide:

• Your order number

• Photos of the damaged item

• Photos of the packaging

We will review the issue and arrange a replacement or refund where appropriate.

Returns & Refunds

Can I return my candle?

Unused, unlit candles may be returned within 14 days of delivery, provided they are returned in their original condition and packaging.

Can I return a personalised or bespoke order?

Unfortunately, personalised, bespoke, custom-labelled, and made-to-order products cannot be returned unless faulty.

When will I receive my refund?

Approved refunds are processed within 14 days of receiving the returned item.

Are candle-making workshops worth it?

Yes. These workshops are designed to help you unplug, be present and reconnect. The scent discovery will lead you to a memory that evokes emotion.

We offer private candle-making experiences for:

• Birthdays

• Bridal showers

• Hen parties

• Baby showers

• Friendship groups

• Community events

How many guests can attend?

Group sizes vary depending on the venue and workshop format.

We can accommodate intimate gatherings as well as larger events.

Can you travel to our venue or do we come to your home?

We offer both travel to your home and chosen venue. We may be able to host workshops at your chosen venue, subject to location, suitability, and availability.

How far in advance should I book?

We recommend booking at least 4–8 weeks in advance for private events to secure your preferred date.

Nuria Home specialises in premium candle-making experiences designed to encourage creativity, mindfulness, team connection, and wellbeing.

What types of organisations do you work with?

We work with:

• Corporate teams

• Small businesses

• Leadership groups

• Networking communities

• Employee wellbeing programmes

• Conferences and retreats

Can workshops be hosted at our office?

Yes.

Depending on the space available, we can deliver workshops at offices, event venues, co-working spaces, or external locations.

How much do corporate workshops cost?

Pricing depends on:

• Number of attendees

• Location

• Workshop format

• Duration

• Travel requirements

Please contact us for a tailored quote.

Do you provide invoices?

Yes. Corporate bookings can be invoiced directly to your organisation.

How can I contact Nuria Home?

For all enquiries, please contact us via:

Email:nuriahomestore@gmail.com

Or complete the contact form on our website.

How quickly will you respond?

We aim to respond to all enquiries within 1–3 business days.

I have a question that isn't answered here.

We'd love to hear from you.

Whether you're looking for help choosing a scent, organising a private event, planning a corporate workshop, or discussing a bespoke collaboration, please get in touch and we'll be happy to assist.